LITTLE WONDERS ACADEMY

Privacy Policy for Families

This policy explains how Little Wonders Academy collects, uses, protects and manages information shared through our website, Parent Pack requests, availability forms, tour enquiries and related family communications.

Our goal is to keep family information handled with care, transparency and appropriate safeguards while supporting admissions, communication and the early learning experience.

Last updated: July 2026

Scope of this policy

This Privacy Policy applies to the Little Wonders Academy website, online forms and related communications used by parents, guardians and prospective families. It covers tour requests, availability enquiries, Parent Pack requests, Free Guide requests, admissions-related follow-up, service communications and optional marketing communications.

Who we are

Little Wonders Academy is an early learning and childcare centre located at #240-4620 Bow Trail SW, Calgary, AB T3C 2G6. In this policy, Little Wonders Academy is referred to as the Company, We, Us or Our. Personal information means information that can identify an individual, such as contact details or information submitted through a form.

Information we collect

We may collect names, email addresses, telephone numbers, child age or classroom interest, requested start dates, preferred care days, tour preferences, Parent Pack requests and questions submitted through website forms. Website usage information may include IP address, browser type, device type, pages visited, referring pages, approximate location data and form activity.

Cookies and website technologies

The website may use essential, preference, security and analytics cookies to provide requested functions, protect forms, remember choices and understand how families use the site. Cookie preferences may be managed through the site consent banner when available or through browser settings.

How information is used

Information may be used to respond to enquiries, arrange tours, send requested resources, review classroom availability, support admissions conversations, provide service-related communications, improve website performance, maintain security, prevent misuse and meet applicable administrative or legal obligations.

Parent Pack, availability and tour enquiries

Information submitted through Parent Pack, Check Availability, Free Guide or tour forms is used to understand a family’s needs and follow up with relevant information. Submitting a form does not guarantee enrolment, availability, classroom placement, pricing or a start date.

SMS and email consent

Families may choose to receive service-related and occasional marketing communications. Message frequency varies and carrier charges may apply. Text HELP to 368-886-8418 for assistance or reply STOP to unsubscribe. Service communications may still be required to respond to an active request or manage centre-related communication.

Classroom video monitoring and consent

Information about classroom video monitoring is provided separately to families when applicable. Access is intended for authorized parents or guardians only, limited to the assigned classroom and governed by centre policy and written consent. Monitoring is visual live-stream footage only, with no audio. Recording, screenshots, photographs, downloading, distribution or social media sharing of footage is prohibited.

Service providers and family communication tools

We may use trusted service providers for website hosting, form delivery, email, SMS, analytics, security, family communication tools, maps and administrative support. These providers may process information only as needed to provide their services and under appropriate safeguards.

Retention, transfer and disclosure

Information is retained only as long as reasonably needed for the purpose for which it was collected, including follow-up, security, recordkeeping, dispute resolution or legal requirements. Information may be processed in Canada or by authorized providers in other jurisdictions where appropriate safeguards are used.

Security and children’s privacy

Reasonable safeguards are used to protect personal information, but no method of internet transmission or electronic storage is completely secure. The public website is intended for parents and guardians and does not knowingly collect personal information directly from children through public website forms.

Your choices and privacy requests

Parents and guardians may request access, correction or deletion of personal information where applicable. Marketing consent may be withdrawn by using unsubscribe instructions or by contacting us. Cookie preferences may be adjusted through the site consent banner or browser settings.

Changes and contact

This policy may be updated when website practices, forms, communication tools, centre processes or legal requirements change. Questions or privacy requests can be sent to info@thelittlewondersacademy.com or by calling 403-389-3456.

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